Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Olympia Chimney Fireplace Services in White Plains: What to Know First
We provide independent Olympia Chimney fireplace services across White Plains, NY, covering gas fireplace service, wood burning fireplace repair, inserts, dampers, and firebox work. Most jobs are completed in a single visit once parts are on hand, and every repair starts with a written price before any work begins. Common Olympia Chimney fireplace service calls in White Plains run between $145 and $680 depending on what the camera finds, and we’ll tell you the number before you commit to anything.
This page is for White Plains homeowners who own an Olympia Chimney product and want to know what’s wrong with it, what it costs to fix, and whether the repair is worth doing. If you’re seeing soot streaks, a pilot that won’t hold, or a damper that’s rusted open, call (914) 350-5204. Corrine Halstead and our techs work on Olympia Chimney systems every week across Westchester County.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Olympia Chimney Products Fail - and How We Fix Them
Olympia Chimney builds solid stainless and galvanized chimney systems, but every product line has specific failure points we see repeatedly in White Plains homes. Here’s what actually goes wrong.
- Olympia Ventis double-wall flue liners: rust-through at the seams where the 430 outer wall meets the 304 inner liner. Westchester’s freeze-thaw cycle pushes moisture between the walls, and the seam at the 3-foot joint connection corrodes first. We replace the affected sections with Olympia-compatible Ventis components and document the liner wall thickness with a camera image before and after. You’ll see exactly where the rust was.
- Olympia Vortex chimney caps losing their mesh spark arrestor screens. The mesh is press-fit, and after eight to ten winters of snow loading and wind shear on White Plains rooflines, the screen pops loose at the lower ring. That’s how you get birds, pine needles, and the occasional squirrel inside the flue. We replace the screen and re-crimp the ring rather than selling you a whole new cap when the cap body is still sound.
- Olympia Superior firestop radiation shields installed wrong by the original builder. We see this on at least a third of the White Plains colonial and split-level jobs we open up: the radiation shield was never pushed fully into the firestop joist, so heat transfers directly to the subfloor framing. On a wood burning fireplace running hot, that’s a slow-char situation above the chase. We pull the shield, check the framing with an infrared reading, and set the shield to the proper zero-clearance spec.
- Olympia Excel chimney pipe joints separating at the bayonet twist-lock connection. This shows up most often in homes where the fireplace insert was installed after the original construction and the pipe run wasn’t secured with the required support band every 8 feet. We add the support bands, re-seat the joints, and record the corrected alignment on camera so the fix is documented, not just claimed.
- Olympia fireplace dampers seizing open during humid summers and freezing shut by January. The cast-iron damper plates on the Olympia masonry line are thick and heavy, and when the hinge gets wet repeatedly, the plate binds. We clean the hinge seat, file the contact points smooth where the metal has swelled, and apply a high-temperature graphite dry lubricant that holds up through a White Plains heating season.
Our Olympia Chimney Fireplace Services Process

Every Olympia Chimney job follows the same five steps, whether it’s a gas log set that won’t light or a firebox that’s spalling brick into the ash dump. Here’s how it goes.
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The call. A live person answers, takes the details, and asks what you’re seeing: smell, smoke, staining, or a fireplace that just stopped working. No voicemail, no web form.
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The camera inspection. We run the NFPA 211 Level 2 camera inspection first. Down the flue, across the smoke chamber, into the firebox, and up through the chimney chase. You get the photos, not just a verbal summary.
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The written scope and price. Before anything is ordered or repaired, we hand you a written scope outlining exactly what’s wrong, which parts are needed (OEM Olympia or a quality equivalent from our network), and what it costs. Clause 1 of the Haven Standard: have it in writing.
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The repair. Our techs replace the failed component, reset the clearances, or rebuild the firebox, working to the manufacturer’s listed specifications. We never modify an Olympia system in a way that would void your remaining warranty.
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The test and the record. We fire the system through a full heat cycle, take the after-photos, and leave you with a written warranty and a photo record of the completed work under Clause 4, the same documentation standard we’ve kept since 2009.
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AfterWhat Olympia Chimney Fireplace Services Cost in White Plains
Here are the numbers for the Olympia Chimney fireplace work we do most in White Plains, as of this year. Exact pricing comes after the camera inspection, but these ranges hold for most homes in the 10601 through 10607 zip codes.
- Gas fireplace service (cleaning, pilot assembly, burner check, glass gasket replacement): $145 to $285. Most Olympia gas systems run on natural gas in Westchester, and a dirty thermocouple is the usual culprit for a pilot that won’t hold.
- Damper repair or replacement on an Olympia fireplace: $180 to $420 depending on whether the hinge can be rebuilt or the entire plate assembly needs replacement.
- Firebox repair (parging, refractory panels, brick re-seating): $310 to $680 for a typical White Plains fireplace with moderate spalling. Full firebox rebuilds run higher and are quoted line by line.
- Fireplace insert installation or replacement (Olympia-exclusive venting): $2,400 to $5,800 depending on the insert model, liner condition, and whether the existing chimney pipe can be reused.
- Fireplace conversion (wood to gas or gas to wood): $850 to $2,100, including the gas line pressure check and smoke test on completion.
What moves the price: liner condition, chase height (White Plains has a lot of two-and-a-half-story rooflines), and whether the original installation left proper clearances to combustibles. We’ll give you the exact number in writing before work starts. Call (914) 350-5204 for a free estimate.
Why White Plains Homeowners Call Level Two Chimney White Plains for Olympia Chimney Work

Here’s what you get when we work on your Olympia Chimney fireplace in White Plains. A 365-Day Done Right Promise: if the repair doesn’t hold or the problem returns inside a year, we make it right at no charge, period. The price on paper, not “we’ll see what the tech says”: a written price, written scope, and written warranty before anyone touches your fireplace. Techs who know Olympia product lines by their model names, not just by “the chimney.” And when an Olympia part is out of production or backordered, we can source compatible components from DuraFlex, HeatShield, and Gelco through our buying network, so your fireplace isn’t sitting cold while you wait on a manufacturer restock.
Corrine Halstead, our owner, has been doing chimney inspections and cleanings across Westchester County for close to twenty years. She grew up in the Bronx, came up through the trades after Bronx Community College, and has worked on older colonials near the Gedney neighborhood in White Plains where the masonry tells a story of its own. The camera does not guess. Neither do we.
FAQs
As an independent Olympia Chimney service provider, we perform repairs and maintenance to Olympia’s listed specifications, which keeps your manufacturer warranty intact. The Magnuson-Moss Warranty Act protects your right to choose an independent service company for maintenance, and we document every visit with photos so you have a defensible service record. Call (914) 350-5204 if you’re mid-warranty and want us to check what’s covered before scheduling.
We stock the most common Olympia Ventis, Vortex, and Excel components in our local inventory, so many repairs in White Plains are completed same week. If a part needs to be special ordered, it’s typically one to two weeks. We’ll tell you the lead time in writing before you approve any work, and we don’t start until you’ve seen the price.
If the cost to repair is under a third of replacement and the firebox, liner, and surrounding clearances are sound, repair almost always wins. We’ll replace when the chase structure is compromised, the liner is rusted through in multiple sections, or the draft itself is the problem. You’ll get the camera photos and a written recommendation either way, no guesswork.
Yes. We inspect the conversion, confirm the gas line pressure, check the venting compatibility with the Olympia flue system, and run a full smoke test to verify the draft is pulling through the same chimney that used to vent wood smoke. If the conversion was done incorrectly, we’ll find it and quote the correction.
We see three things in White Plains homes that skip years: creosote buildup in wood burning systems that starts hitting Class III in the smoke chamber, gas log sets with clogged burner ports that can produce carbon monoxide without a visible flame problem, and damper plates seized so badly they have to be cut out. Most of this is preventable with a yearly service that starts around $145. Call (914) 350-5204 and we’ll get you on the schedule.
Written by Corrine Halstead, Owner, Level Two Chimney White Plains at Level Two Chimney White Plains, serving White Plains and nearby areas.





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